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FREQUENTLY ASKED QUESTIONS:

 Q: Can I purchase without creating any account at XDEALSHOP?

Ans: Yes. You can login as a guest user & purchase any product at XDEALSHOP. However, we recommend you to create an account to avail the benefits provided for the account holders.

 Q: How easy it is to find my favorite product? do my homework

Ans: You can navigate through our conveniently designed navigation for categories & sub categories. Also, you can do a search by keyword in the search present at the header.

 Q: What if I need some time to decide on the purchase of the product?

Ans: You can add your product to your wishlist. So, whenever you decide to purchase, you can add the product to the cart. However, the price & the availability of the product depend upon the time when you purchase the product. papersplanet

 Q: I have increased the quantity of the product by clicking the “+” button in the checkout page, still the added quantity is not reflecting in my order?

Ans: Please make sure you clicked the “UPDATE SHOPPING CART” button in the checkout page, so that the updated quantity reflects in your order.

 Q: How do I make a payment?

Ans: XDEALSHOP provides four convenient options to pay for your purchase. You can pay online through Net Banking, Debit Cards & Credit Cards via the secured payment gateway powered by Paytm. Also, you can choose the option of COD (Cash On Delivery) to pay in cash, while the product is delivered. However the COD option is not available in certain product lines & pin codes to be delivered.

 Q: When do I receive my product?

Ans: Normally it takes 7-10 business days to get the product delivered. However, we make our best efforts to deliver it at the earliest.

 Q: Can I return my products?

Ans: Yes. Any product which qualifies under our return policy can be returned. Please refer our Return & Refund Policy section for details.

Q: What is the Installation Procedure?

Ans: Once the Product reaches your hand, call our customer care no:7871600033 to fix an appointment for unpacking, installation & demo.(Available Timing:10AM to 6PM on Monday to Saturday)

 

Q: What should I do if the product is found defective?

Ans: Please call our customer care no: 7871600033, within 24hours of delivery   

 

Q: Will the products have warranty period when purchased from XDEALSHOP?

Ans: Yes.

 

Q: Do you have any AMC scheme from XDEALSHOP?

Ans: Yes.